Useful answers about materials, fit, touchscreen performance, delivery, and returns.
How does the touchscreen technology work?
TanTronics integrates advanced functional materials and flexible electronics techniques into the leather during tanning. In our gloves, it is designed to support touchscreen use across the full palm side rather than only through a separate visible fingertip patch. Touchscreen performance may vary by device, screen protector, environmental conditions, and individual use.
What leather do you use?
Our Nappa styles use French-finished Nappa made from Ethiopian crossbred sheepskin. The deerskin style uses selected deerskin with its own characteristic grain and hand feel. The exact leather for each style is stated on its product page.
What is the lining made from?
Every current style is lined with 100% Nepalese cashmere for exceptional softness and warmth without unnecessary bulk.
How do I choose a size?
Measure around the widest part of your hand, excluding the thumb, and consult our Size Guide. For personal fit assistance, email your measurements and preferred style to support@nexuskin.co.
How should a new leather glove fit?
It should feel close without restricting movement. The fingertips should reach the ends without excess space, and the palm should sit smoothly without pulling across the knuckles. Natural leather will soften subtly with wear.
How should I care for the gloves?
Do not soak, machine wash, tumble dry, or expose the gloves to direct heat. Light marks may be gently wiped with a well-wrung soft cloth. See Leather Care & Product Information for full guidance.
Where do you ship, and how long does delivery take?
We currently ship within the United States. Complimentary standard shipping is included on every order. Estimated delivery is 7–15 business days after order confirmation; the estimate is not guaranteed and can vary by carrier and destination.
What is the return policy?
Eligible products may be returned within 28 days of receipt. A non-refundable $8 return processing fee applies unless the item is confirmed to be faulty. See Returns & Refunds for the full conditions.
Does each pair include a gift box?
Yes. Every pair is presented in a NEXUSKIN gift box and packed for delivery.
How can I contact customer care?
Email support@nexuskin.co. Please include your order number when asking about an existing order.